| Redfern & Co. was founded in 1881 and Leonard Jacobs is now the sole proprietor. |
| The Practice is a family-oriented one, often dealing with many repeat clients for whose families the firm has acted for many years. |
| The Practice has an ethos of integrity and professionalism; the emphasis being on client service. The main areas of work are commercial and residential conveyancing, Wills and Probate and other non-contentious work. |
| The firm has two very experienced legal secretaries who job-share and a cashier. These members of staff are aware of the high standards expected of them. |
| A detailed diary system is maintained ensuring that all key dates are entered immediately they are known. The diary is checked at the commencement of each day. In addition, key dates and details of undertakings are entered on the outside of each file so that they are readily apparent. All telephone conversations and attendances are noted in a contemporaneous detailed file note. |
| The firm has engendered an awareness of being risk aware and by following these practices, clients receive excellent service. |
| The firm’s computer system ensures an even greater emphasis on efficiency and quality. |
